PRIVACY POLICY

We respect and value the privacy of everyone who visits the website www.blizy.tech or uses the mobile application "Blizy" (hereinafter collectively referred to as "Blizy"). Therefore, we collect and use personal data only as described here, in compliance with our obligations and your rights under the law.

It is assumed that the User becomes familiar with and agrees to comply with this Privacy Policy (hereinafter referred to as the "Privacy Policy") when visiting the Blizy website, using the Blizy mobile application, visiting Blizy’s social media accounts, agreeing to receive direct marketing communications from Blizy, attending events, or expressing the intention to participate in Blizy campaigns.

A User who disagrees with any provision of this Privacy Policy may not visit the Blizy website, use the Blizy mobile application, apply for a job at Blizy, engage actively on Blizy’s social media accounts, or participate in Blizy campaigns.

When processing personal data, Blizy adheres to the General Data Protection Regulation (GDPR) 2016/679 of the European Parliament and Council, the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Electronic Communications Law of the Republic of Lithuania, and other applicable legal requirements.

1. Terms and Definitions

“Cookies”	refers to a small text file, information, or data that Blizy places on your computer or device when you visit certain parts of the Blizy platform and/or use certain features of Blizy. Details about the cookies used on the Blizy website and/or mobile application are provided in Section 10 of this Privacy Policy.
“Cookie Law	refers to the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.

2. Blizy Data

UAB Fivrec tech, registered in the Register of Legal Entities of the Republic of Lithuania, company code 306600670, VAT code LT100017033814, registered address: T. Masiulio g. 18, LT-52459, Kaunas, www.blizy.tech, email: [email protected].

3. What Does This Privacy Policy Cover?

This Privacy Policy applies only to the use of Blizy. Blizy may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, so we recommend reviewing their privacy policies before providing them with your data.

4. What Are Personal Data?

Personal data are defined under the General Data Protection Regulation (EU Regulation 2016/679) (hereinafter referred to as GDPR) and the 2018 Law on the Legal Protection of Personal Data of the Republic of Lithuania (together referred to as Data Protection Laws) as "any information relating to an identified or identifiable natural person."

Personal data include any information such as a name, surname, gender, date of birth, email address, phone number, address, IP address, browsing history on the Blizy website, payment details (e.g., bank account number), purchase history, VAT invoice details, information about rejected or failed payments, and other information about Users collected by Blizy for the purposes specified in this Privacy Policy or a separate consent or agreement with Blizy.

5. What Are My Rights?

Under the Data Protection Laws, you have the following rights, which we are committed to upholding:

1. The right to access your data and understand how it is processed.
2. The right to request correction of your data.
3. The right to request the deletion of your data.
4. The right to restrict the processing of your data.
5. The right to data portability.
6. The right to object to data processing.
7. The right not to be subject to automated decision-making and profiling.
8. The right to withdraw consent for data processing at any time when the data is processed based on consent. Withdrawal of consent does not affect the legality of the data processing carried out based on the consent before its withdrawal. Consent can be withdrawn by contacting us through the details provided in Section 11 or in any other convenient way.

It is important to keep your personal data accurate and up to date. If any of the information we hold about you changes, please inform us.

Requests to exercise your rights must be submitted to the Company in writing (including electronic format) and must enable the identification of both the request submitter and the data subject. The identity of the data subject is verified through an identity document or electronic communication tools that allow proper identification. If the data subject sends a request by mail or courier, a copy of the identity document certified in accordance with legal requirements must be attached to the request. If a representative submits the request on behalf of the data subject, they must provide a document confirming the representation and identity documents for both the data subject and the representative, unless other reasonable means to identify them are available.

6. What Data Do We Collect and How?

Depending on how you use Blizy, we may collect and store the following personal and non-personal data. More information about the Cookies and similar technologies we use can be found in Section 10. We do not collect any "special category" or "sensitive" personal data, data relating to children, or data concerning criminal convictions and/or offenses.

We may collect and process personal data related to complaint handling or communication with you:

Complaint, Inquiry, or Feedback Handling

If you submit a complaint, inquiry, or feedback via email or any other means, the personal data you voluntarily provide will be processed for the purpose of addressing your complaint, inquiry, or feedback.

If your complaint relates to a potential dispute, possible damages, etc., your personal data may be retained for up to 10 years. If the personal data is not related to a potential dispute, it will be deleted within a shorter period.

The processing of your personal data will be based on your consent. However, in some cases, statutory rights may justify the further retention of the complaint.

Communication via Email

Under Data Protection Laws, the content of email correspondence is considered personal data, even if the correspondents are employees of a legal entity. Accordingly, email content and email addresses are subject to mandatory personal data processing rules under Data Protection Laws.

The basis for processing your personal data is your consent to communicate via email and provide specific information. Additionally, data processing may be based on contract performance and compliance with statutory obligations.

Your email address, correspondence, and related personal data will be processed in accordance with the principle of proportionality. These data will primarily be visible to the individual you directly send an email to. However, in some cases, your correspondence may be accessed by other employees, for example, during an internal administrative investigation, potential legal or policy violations, etc.

Direct Marketing

With your consent and/or if permitted by law, we may use your personal data for marketing purposes, including contacting you via email, phone, or mail to provide information, news, and offers about our services. You will not receive unlawful marketing or unsolicited messages. We will always aim to fully protect your rights and comply with our obligations under Data Protection Laws and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. Before sharing your personal data with third parties for marketing purposes, we will always obtain your explicit consent, and you can withdraw your consent at any time.

We will use your personal data only for the purpose(s) for which it was initially collected unless we reasonably believe that another purpose is compatible with that original purpose and we need to use your personal data for that purpose. If we use your personal data for such a purpose and you would like us to explain how the new purpose is compatible with the original, please contact us using the information provided in Section 11.

If we need to use your personal data for a purpose unrelated to or incompatible with the purpose(s) for which it was originally collected, we will inform you and explain the legal basis that allows us to do so.

In certain circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done in accordance with Data Protection Laws and your rights.

7. How and Where Do You Store or Transfer My Personal Data?

Some of your personal data are stored or transferred only within the European Economic Area (EEA). The EEA includes all EU member states, as well as Norway, Iceland, and Liechtenstein. This ensures that your personal data are fully protected under Data Protection Laws, GDPR, and/or equivalent standards established in applicable legislation.

The security of your personal data is very important to us. To safeguard your data, we implement several essential measures, including:

• Access Control: We grant access to your personal data only to employees, agents, contractors, and other third parties who have a legitimate need to know it. We ensure that they are bound by confidentiality obligations.
• Data Breach Procedures: We maintain procedures to address data breaches (such as the accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to your personal data). These procedures include notifying you and/or the State Data Protection Inspectorate when we are legally obligated to do so.

8. Do You Share My Personal Data?

We do not share your personal data with any third parties for any purpose, except under the following conditions:

1. To fulfill services you have requested, we may share only the necessary personal data with our partners to perform the specific service.
2. We may share your personal data with our partners who perform certain tasks and provide services (e.g., intermediaries processing data for the creation and administration of contracts with clients; IT companies handling data to ensure the development, improvement, and maintenance of information systems; or our clients providing security and other services, including legal, financial, tax, business management, HR administration, and accounting services).
3. Your personal data may be provided to courts, law enforcement authorities, or government institutions if such provision is required by legal regulations (e.g., to bailiffs or under court orders).
4. Your personal data may be shared with other entities only upon your explicit consent, granted for each specific case.

We may also share your personal data with data processors not explicitly mentioned in this Privacy Policy who provide services (perform tasks) for us and process clients' and Data Subjects' personal data on our behalf. Data processors may process personal data only according to our instructions and only as necessary to fulfill obligations outlined in contracts with you. With the help of data processors, we take all necessary steps to ensure that they implement appropriate organizational and technical security measures and maintain the confidentiality of your personal data.

If any of your personal data are shared with a third party as described above, we will take steps to ensure that your personal data are handled securely, reliably, and in compliance with your rights, our obligations, and the third party's legal obligations, as outlined in Section 7 above.

If any personal data are transferred outside the EEA, we will take appropriate actions to ensure that your personal data are handled with the same level of security and reliability as within the EEA and in accordance with data protection laws, as explained in Section 7 above.

In the event that we sell, transfer, or merge any part of our business or assets, your personal data may be transferred to the third party. Any new owner of our business may continue to use your personal data in the same way as outlined in this Privacy Policy.

In certain limited circumstances, we may be legally required to share certain personal data, including your personal data, if we are involved in legal proceedings or complying with legal obligations, court orders, or instructions from government authorities.

9. How Can I Access My Personal Data?

If you want to know what personal data we hold about you, you can request detailed information and a copy of this data (if such personal data are stored). This is called a "Data Access Request."

All Data Access Requests should be submitted in writing and sent to the email or postal addresses provided in Section 11. To simplify the process, you can use our Data Access Request form. You are not required to use this form, but it is the easiest way to ensure we have all the information needed to respond to your request as quickly as possible.

There is generally no fee for a Data Access Request. However, if your request is "manifestly unfounded or excessive" (e.g., if requests are repetitive), a fee may be charged to cover the administrative costs of responding.

We will respond to your Data Access Request within a shorter period, typically less than one month, and in any case no later than one month from the date of receipt. Our goal is to provide a comprehensive response within this time, including a copy of your personal data. However, in some cases, particularly if your request is more complex, it may take longer—no more than three months from the date we receive your request. You will be kept fully informed of the progress of our actions.

10. How Do You Use Cookies?

Our Website may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and enhance your use of our Website and to provide and improve our services. We carefully select these Cookies and have taken measures to ensure that your privacy and personal data are always protected and respected.

Certain features of our Website depend on Cookies. Under the Cookie Law, these Cookies are classified as "strictly necessary." These Cookies are listed in the table below. You will not be asked for your consent to place these Cookies; however, it is important that you are aware of them. You can still block these Cookies by changing your internet browser settings, as described below, but please note that doing so may cause our Website to function improperly. We strive to ensure that allowing these Cookies poses no risk to your privacy.

The following first-party Cookies may be placed on your computer or device:

Name of the Cookie	Description	Moment of creation	Expiry date	Data used
_gat_gtag_*	Used in „Google Analytics“ to increase the request rate	When a specific content is selected	Session	Selected content
_gid	A unique ID is registered, which is used to generate statistics when a visitor uses Our site.	When a link is clicked	Session	A unique code is generated
_ga	A unique ID is registered, which is used to generate statistics when a visitor uses Our site.	When a link is clicked	2 years	A unique code is generated
_clck	Used by Microsoft Clarity to combine user sessions	When website visited	1 day	Aggregated session data
_clsk	Consolidates user session data	When website visited	2 days	Session activity data
tawkConnectionTime	Enables live chat features	When website visited	Session	Connection time and activity status
tawk_idm_key	Tracks user for chat functionality	When website visited	Session	Unique user identifier
twk_uuid_*	Supports chat or other functionalities	When website visited	6 months	Unique identifier for user sessions

 

In addition to the control measures we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also allow you to choose whether to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For more details, consult your internet browser's help menu or the documentation provided with your device.

You can delete Cookies on your computer or device at any time, but doing so may result in the loss of any information that enables faster and more efficient access to our Website.

It is recommended to keep your internet browser and operating system up to date. If you are unsure about adjusting privacy settings, refer to the support and recommendations provided by your internet browser developer or your computer or device manufacturer.

11. How to Contact Us?

If you wish to contact us regarding any questions about your personal data and data protection, including submitting a Data Access Request, please use the following contact details:

Email address: [email protected]

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. This may be necessary, for example, due to changes in the law or if our business changes in a way that affects personal data protection.

Any changes will be immediately posted on the Blizy website, and it will be assumed that you have accepted the terms of the Privacy Policy on your first use of the Blizy website following the changes. We recommend regularly checking this page to stay informed of any updates.

This Privacy Policy was last updated on 2025-01-17.